Privacy Policy

Effective Date: December 4, 2025
Last Updated: December 4, 2025

At Tsawwassen Place Dental, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website at tsawwassenplacedental.ca, or when you contact our clinic.

By using our website, submitting forms, or contacting us electronically, you consent to the practices outlined below.

1. What Information We Collect

We may collect the following types of information:

Personal Information (you provide to us):

  • Your name, phone number, and email address (e.g. when booking an appointment online)

  • Insurance provider or policy information (if you submit forms via email)

  • Medical or dental history (if you complete new patient forms online or in-person)

  • Any other personal details you choose to share with us via our contact form or email

Website Usage Data (collected automatically):

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • General geographic location (not tied to your name)

We use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site and to improve its performance. This data is aggregated and anonymous.

2. How We Use Your Information

We only collect information that is reasonably necessary for providing dental care and managing our practice. Your personal information may be used to:

  • Schedule and manage your appointments

  • Communicate with you about your care

  • Submit insurance claims or verify coverage

  • Respond to inquiries or requests

  • Provide dental services in accordance with Canadian dental and medical regulations

  • Improve the functionality and content of our website

We do not sell or rent your personal information to third parties.

3. How We Protect Your Information

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure. This includes:

  • Secured electronic storage systems

  • Encrypted communication channels for online forms and email (where possible)

  • Strict access controls within our clinic

  • Staff training on confidentiality and privacy

Please note that no online transmission is 100% secure. If you prefer, you are welcome to call or visit us in person rather than submitting personal information online.

4. Email and Online Forms

If you email us or use our online forms, we collect the information you provide (name, contact info, etc.) to follow up with you appropriately. Emails are stored securely, but they are not encrypted, so please avoid sharing sensitive medical or insurance details by email unless necessary.

5. Your Rights and Choices

You have the right to:

  • Access your personal information

  • Request corrections to your records

  • Withdraw consent (where applicable)

  • Ask how your data is being used

To make a request, please contact our Privacy Officer using the contact info below.

6. Third-Party Links

Our website may include links to external websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their policies before sharing personal information.

7. Children’s Privacy

We provide care for children and families, but our website is not directed to children under the age of 13. We do not knowingly collect personal information from children online without the consent of a parent or guardian.

8. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of our website after changes means you accept the updated policy.

9. Contact Us

If you have any questions about this policy or your personal information, please contact:

Privacy Officer
Tsawwassen Place Dental
1530 – 56th Street, Suite 101
Tsawwassen, BC V4L 2A8
Phone: 604-943-9394
Email: info@tsawassendentist.ca